Tuesday, May 12, 2020

The Human Resource Management And The Hotel Industry Essay

Answer: 2 the second Contemporary issue which has been identified is the Human Resource management (Issue). This issue is very important for those managers who are recruiting the workforce for the hotel industry. The problems which are being occurred in this issue is the biggest concern for the hotel industry. This particular, issue has been mostly seen in all the Big-Chain Hotels and Independent Hotels. There are three major problems which have profoundly become the cause of HR issues in hospitality industry. 1. The turn-over rate of employees in hotel industry is very much high. 2. Variations have been seeing a lot much in work-force demand between the peak and off season. 3. Shortage of Skilled and Qualified Staff in hotel industry. A significant gap has always been left in terms of selection criteria which is very important in the hotel industry. The Universities and institutes always give prime importance to the fluency in language and Interpersonal skills. Whereas the Industry perspective is totally different, they think that the working attitude is the prime factor because it directly linked to the performance and also the image of the organisation. The first problem is HR issue is that has been identified by Wu and Chen in 2002 was turnover rate of staff. They have to work on odd hours and be on the duty when the rest of the world in sleeping. It has been seen previously that the turnover rate of hotel employees has increased globally, because of the vacancies inShow MoreRelatedEnhancing Productivity in the Australian Hotel Industry: the Role of Human Resource Management5857 Words   |  24 Pagesin the Australian Hotel Industry: The Role of Human Resource Management, Research and Practice in Human Resourc e Management, 1(1), 17-39. Enhancing Productivity in the Australian Hotel Industry: The Role of Human Resource Management Alan R. Nankervis Abstract The Australian hotel industry is at the crossroads. 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